Conley’s Law Any organization that designs a system (defined more broadly here than just information systems) will inevitably produce a design whose structure is a copy of the organization's communication structure. --“How Do Committees Invent?”, Melvin E. Conway, 1968 Related References Information Technology – What is Greer’s Third Law? What is Crayne’s Law? … Continue reading What is Conley’s law?
Greer's Third Law A computer program does what you tell it to do, not what you want it to do Related References What is Crayne’s Law? Amdahl’s Law Law of Diminishing Returns The Pareto Principle (80/20 Rule) Consulting Maxim One – it is the consultant’s responsibility to acquire what they need to succeed Logic – … Continue reading Information Technology – What is Greer’s Third Law?
"Do not listen to reply, listen to understand" Meaning If you are busy formulating your own response in your head, you cannot possibly be fully hearing or understanding what the person is saying. You are more likely to make mistaken assumptions about what they are trying to say, which makes your arguments weaker and less … Continue reading Business Communications – Do not listen to reply, listen to understand
“Seek First to Understand, Then to be Understood” Steven Covey – 7 Habits of Highly Effective People (Habit 5) Meaning: From a communications standpoint, you always need to make the other person feel "heard" before they are willing to "hear you" If you are not listening to understand, then you are probably … Continue reading Business Communications – Seek First to Understand, Then to be Understood
Crayne's Law All computers wait at the same speed “The Serious Assembler” by Charles A. Crayne and Dian Girand, 1985 Related References The Dynamics of Power – The Law of Power Law of Diminishing Returns The Pareto Principle (80/20 Rule)
consultant’s responsibility Ultimately, it is each consultant’s responsibility to acquire what they need to be successful in meeting the customer’s needs. This is not to say that the consultant needs to do everything themselves. However, they are responsible to do whatever it takes to acquire the resources may need to deliver for the customer. If … Continue reading Consulting – A Consultant’s Responsibility