Management Principles – You can’t Manage what you don’t Measure

Writing and The Written Word

Management and Measurement

You can’t manage what you don’t measure is an old management adage that has been used for many years and while most attribute it to Peter Drucker, some claim that the quote was first used by Dr. W. Edwards Deming, although it is a bone of contention whether or not the quote is used in the correct context.

Irrespective of who said it first, I have always agreed with the principle. Coming from a corporate background where this is one of the management principles often used, I was surprised to learn that there are those that strongly disagree with the statement. This group argues that there are many things being managed at work that aren’t measurable, from the confidence we instill in a new, young manager, to the quality of new hires.

The argument is made that quantity is easy…

View original post 722 more words

Leadership – The Management Imperative

Leadership And Management, The Management Imperative
Leadership And Management

 

The Management Imperative

Management’s imperative is to put useful data at the fingertips of its human capital on a timely basis and train them how to us such data.

Source

“The ROI of Human Capital: Measuring the Economic Value of Employee Performance” by Jac Fitz-enz, 2000, Page 6, ISBN 0-8144-0574-6

 

Related References

 

Leadership – Success Characteristics in Decisive Situations

Leadership And Management
Leadership And Management

Key Success Characteristics in Decisive Situations

For leaders and managers two key behaviors of success are:

  • Pay great attention to relevant details
  • Concentrate on skillful, timely, and accurate communications

Source

The Way of the Warrior: Business Tactics and Techniques from History’s Twelve Greatest Generals, St. Martin’s Griffin, 1998. ISBN 0-312-19535-4, James F. Dunnigan And Daniel Masterson

Related References