Mastery – Success Equals Preparation

While flipping through some old papers the day I  saw this maxim scribbled down on a piece of paper. This maxim has proven true for many.  there is a high likelihood that folks with a military background have heard it somewhere along the way. Success Maxim Success equals preparation meeting opportunity. This concept is, also sometime … Continue reading Mastery – Success Equals Preparation

What is Conley’s law?

Conley’s Law Any organization that designs a system (defined more broadly here than just information systems) will inevitably produce a design whose structure is a copy of the organization's communication structure.   --“How Do Committees Invent?”, Melvin E. Conway, 1968   Related References Information Technology – What is Greer’s Third Law? What is Crayne’s Law? … Continue reading What is Conley’s law?

What is TQM?

  What is TQM? TQM means "Total Quality Management". What is Total Quality Management Total Quality Management (TQM) is a management philosophy, which promotes total customer satisfaction through continuous improvement of products and processes, enabled by employee empowerment.

Information Technology – What is Greer’s Third Law?

Greer's Third Law A computer program does what you tell it to do, not what you want it to do Related References What is Crayne’s Law? Amdahl’s Law Law of Diminishing Returns The Pareto Principle (80/20 Rule) Consulting Maxim One – it is the consultant’s responsibility to acquire what they need to succeed Logic – … Continue reading Information Technology – What is Greer’s Third Law?

Business Communications – Do not listen to reply, listen to understand

"Do not listen to reply, listen to understand" Meaning If you are busy formulating your own response in your head, you cannot possibly be fully hearing or understanding what the person is saying. You are more likely to make mistaken assumptions about what they are trying to say, which makes your arguments weaker and less … Continue reading Business Communications – Do not listen to reply, listen to understand

Business Communications – Seek First to Understand, Then to be Understood

  “Seek First to Understand, Then to be Understood” Steven Covey – 7 Habits of Highly Effective People (Habit 5)     Meaning: From a communications standpoint, you always need to make the other person feel "heard" before they are willing to "hear you" If you are not listening to understand, then you are probably … Continue reading Business Communications – Seek First to Understand, Then to be Understood

What is Crayne’s Law?

Crayne's Law All computers wait at the same speed   “The Serious Assembler” by Charles A. Crayne and Dian Girand, 1985 Related References The Dynamics of Power – The Law of Power Law of Diminishing Returns The Pareto Principle (80/20 Rule)